Privacy Policy
Last updated: October 12, 2026
This Privacy Policy explains how BoxDox ("we," "us," or "our") handles personal information collected through boxdoxgear.com, our customer communications, and our Facebook and Instagram lead forms, including giveaway entry forms.
Information we collect
We collect information you choose to provide, such as your name, email address, phone number, messages, giveaway answers, and any consent choices. When you make a purchase, we may receive order, shipping, billing, and transaction information needed to fulfill your order. Payment information is handled through the payment services used at checkout.
Our website and service providers may also collect technical information such as IP address, device and browser details, pages visited, and cookies or similar technologies used to operate the website, understand usage, or measure advertising where enabled.
How we use information
We use information to respond to requests, process and support orders, administer giveaways, verify eligibility, select and contact winners, prevent duplicate or fraudulent entries, improve our services, and meet applicable obligations. Giveaway entry information is used to administer the promotion and communicate about that entry.
Where you separately choose to receive marketing, we may send product news and offers consistent with your choices. Entering a giveaway does not require agreeing to promotional email or text messages, and choosing not to receive marketing does not affect your chance of winning.
Who receives information
Information may be processed by service providers that help us operate our website, customer relationship management system, forms, communications, payment processing, order fulfillment, analytics, and advertising. This may include HighLevel/LeadConnector and Meta when you interact with their platforms. We may disclose information when required by law or needed to protect rights, prevent fraud, or support a business transfer.
We do not sell personal information collected through Meta lead forms. Mobile information and text-message opt-in consent will not be shared with third parties or affiliates for their marketing or promotional purposes. Providers supporting message delivery may process it to provide that service.
Giveaways
Individual giveaways have their own eligibility requirements, entry periods, prize descriptions, and official rules. We may request additional information from a potential winner to confirm eligibility and arrange delivery. Any public winner announcement will follow the promotion rules and applicable consent requirements.
Your choices
You may unsubscribe from promotional emails using the link in the message. If you opted into text messages, reply STOP to opt out or HELP for assistance. Message frequency varies and message and data rates may apply. These choices do not prevent us from sending necessary order or giveaway administration communications through an appropriate channel.
You can manage cookies through your browser settings. Restricting cookies may affect website features. Where required, we provide additional choices for optional cookies or targeted advertising. Meta handles information on its own platforms under its own privacy policy.
Retention and security
We retain information for as long as reasonably necessary for the purposes described here, including administering promotions, providing services, resolving disputes, and meeting applicable obligations. We use reasonable safeguards, but no online system can guarantee absolute security.
Privacy requests
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your information, or to object to or opt out of certain processing. To make a request, use our Contact page and identify it as a privacy request. We may need to verify your identity and will respond as required by applicable law.
Children and third-party sites
Our services and giveaway entry forms are intended for adults and are not directed to children under 13. If you believe a child has provided information, contact us so we can address it. Links to third-party sites are governed by those sites' policies.
Updates and contact
We may update this policy by posting a revised version with an updated date. Contact BoxDox through boxdoxgear.com/contact or by mail at 3410 Midcourt Rd, Suite 102, Carrollton, TX.